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    THẠC SĨ Information Technology for Business Assignment I (2)

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  6. Information Technology for Business Assignment I (2)

    Table of Contents
    II/ INFORMATION SYSTEM AND THE MODERN ORGANIZATION . 3
    1/ NEPAL TELECOM 3
    1.1 Introduction of Nepal Telecom . 3
    1.2 Benefits from Information Systems . 4
    1.3 Future Information System Plan 5
    2/ OCEANBANK 5
    2.1 Introduction of Oceanbank 5
    2.2 Benefit from Information Systems 6
    2.3 Future Information System Plan 7
    3/ TRAN ANH COMPANY . 8
    3.1 Introduction of Tran Anh . 8
    3.2 Benefit from Information Systems 9
    3.3 Future Information System Plan 10
    4/ BACH MAI HOSPITAL 10
    4.1 Introduction of Bach Mai Hospital 10
    4.2 Benefit from Information Systems 11
    4.3 Future information system plan . 12
    III/CONCLUSION 12
    REFERENCE

    I/INTRODUCTION
    Information Systems - one of the key industries of information technology - has
    many applications in economic management, especially management of the business.
    Information systems is an integrated set of components for collecting, storing, and
    processing data and for delivering information, knowledge, and digital products
    1
    .Data
    management in information systems plays an important role in science and technology
    information, enables computerized management information systems of a business in the
    most effective way to meet the requirements of business management. Applying IT in
    information management has developed in many enterprises since 70s of 20
    th
    century and
    brought a lot of success to business. In this report, I study four organizations in four
    distinguished areas: financial services, healthcare, retail and telecommunications. In each
    organization, I will discuss which IS each organization uses and how it helped
    organization develop as well as future IS plan of each.
    II/ INFORMATION SYSTEM AND THE MODERN ORGANIZATION
    1/ NEPAL TELECOM
    1.1 Introduction of Nepal Telecom
    Nepal Telecom (NT) is the leading and the largest telecommunication company
    of Nepal. It is officially named Nepal Doorsanchar Company Limited. It was a former
    government corporation known as Nepal Telecommunication Corporation (NTC) with
    monopoly in telecommunication services in Nepal. It was converted to a public limited
    company on April 14, 2004. NT has sold around 10% of its share to local market and
    company's employees in 2008. Nepal Telecom was the sole provider of basic telephony
    services in Nepal until United Telecom Limited started providing services in 2003.The
    Central Office of Nepal Telecom is located at Bhadrakali, Kathmandu. It has branches
    and other offices in 184 locations within the country. It is the sole provider of PSTN,
    ISDN and Leased-Line services in Nepal. Following the entry of [Ncell] into Nepal's
    telecommunications industry in 2005, it is no longer the only provider of GSM service.
    With around 6,500 employees, it is one of the largest corporations of Nepal. It has a total
    of 243 telephone exchanges in various part of the country serving 559,380 PSTN lines,
    more than 4.5 million GSM cellular phones and 1 million CDMA phone line as of July
    2011. According to recent data, there are about 6 million users of NTC including all those
    of GSM, CDMA and PSTN.
    2
    1.2 Benefits from Information Systems
    In Nepal Telecom, use of computer and computer-based systems were started
    from year 1984. Most of the computerizations were to bring efficiency in day-to-day
    operation of telecom businesses like: Line Maintenance, Line installation, Billing, Cash
    Collection, etc.
    3
    The computerization activities in NTC commenced from the Maintenance
    Control Center system, Telephone Billing System in X-Based platform and thereby moved
    on to ledger & Cash Collection and Inventory system with information isolated in separate
    databases. During 1995, the Corporate Database Project started to bring about radical change
    in overall NTC computerization activities. It mainly focused on simplifying organizational
    information infrastructure to integrate all business data in one place. Computerization
    activities of NTC are divided into different subsystems to solve different areas of
    operation: Service Division System, Human Resource Management System, Inventory
    Control System, Financial System Division, and General Accounting. Some of the
    systems are introduced as follows.
    Firstly, Service Division System is designed to suit one of the core activities of
    Telecom service provider. It facilitates to automate the process of telephone line
    connection for a customer, right from the registration till the installation, maintain the
    connected lines and keep the plant data up-to-date. This system aims to achieve following
    goals of Nepal Telecom in regard to customer service.
    Secondly, Billing System collects, validates, rates call data, generates bills,
    collects dues and maintains ledger for the all customers registered with Nepal Telecom.
    Moreover, it supports Inter Administrative Accounting i.e. management and accounting
    of telecom traffic exchanged between carriers, both domestic and international.
    Thirdly, thanks to Bill and Enquiry on the Internet, Nepal Telecom customers can
    download their monthly statements and enquire about telephone numbers of a particula

    IV/REFERENCE
    1
    http://www.britannica.com/EBchecked/topic/287895/information-system
    2
    http://en.wikipedia.org/wiki/Nepal_Telecom
    3
    www.ictregulationtoolkit.org/en/Document.1894.pdf, Lochan Lal Amatya, Information Systems of Nepal
    Telecom For Customer Service, page 1
    4
    www.ictregulationtoolkit.org/en/Document.1894.pdf,, Lochan Lal Amatya, Information Systems of Nepal
    Telecom For Customer Service, page 2
    5
    www.ictregulationtoolkit.org/en/Document.1894.pdf,, Lochan Lal Amatya, Information Systems of Nepal
    Telecom For Customer Service, page 3
    6
    http://www.ntc.net.np/publication/annualreport/ntcAnnual2007.pdf, revealed from Nepal ‘s Annual
    Report 2007, page 7
    7
    http://nganhangonline.com/ngan-hang-dai-duong-oceanbank.html
    8
    http://oceangroup.vn/baocaotaichinh/Gioi_thieu_cac_cong_ty_thanh_vien_va_mot_so_du_an_ BDS_final.
    pdf, revealed from Ocean Group’s Audited Financial Statement, page 1
    9
    http://www.oceanbank.vn/Gioi-Thieu/Index.html
    10
    http://www.ocb.com.vn/newsdetail-lag-1-tid-2-id-305.html, article “Tien ich cua Core banking trong
    hien dai hoa”, accessed on 26 March 2009
    11
    http://www.ibsintelligence.com/index.php?option=com_labels&view=label&label=coreb ankingsystems,
    article “Core Banking Systems”
    12
    http://www.ocb.com.vn/newsdetail-lag-1-tid-2-id-305.html, article “Tien ich cua Core banking trong
    hien dai hoa”, accessed on 26 March 2009
    13
    http://oceanbank.vn/Tin-Tuc/736/OceanBank-thay-doi-he-thong-nhan-dien-thuong-hieu-cac-san-phamdich-vu-Ngan-hang-dien-tu.html, article “OceanBank thay doi he thong nhan dien thuong hieu cac san
    pham dich vu Ngan hang dien tu”, accessed on 5 January 2012
    14
    http://oceanbank.blogspot.com/2011/10/mang-xa-hoi-xu-huong-phat-trien-cua.html
    15
    http://www.trananh.vn/tin-tuc/1/Gioi-thieu-chung.htm
    16
    http://www.trananh.vn/tin-tuc/1152/Tran-Anh-Di-len-tu-kinh-doanh-ban-le-IT.htm
    17
    http://en.wikipedia.org/wiki/Enterprise_resource_planning
    18
    http://vietbao.vn/Vi-tinh-Vien-thong/Quan-ly-doanh-nghiep-bang-VIP-Enterprise/10893726/226/, article
    “Quan ly Doanh nghiep bang VIP Enterprise”, accessed on 8 January 2005
    19
    http://www.quantridoanhnghiep.biz/wp-content/uploads/2011/03/Tran-Anh-But-pha-cong-nghe-quanly.pdf, article “But pha cong nghe quan ly”, accessed on 21 November 2007
    20
    http://www.trananh.vn/?tra=news&sub=print&nid=1428
    21
    http://danhba.bacsi.com/benh-vien-bach-mai.html
    22
    http://www.diap.gov.vn/portalid/52/tabid/108/catid/318/distid/2306_Benh_vien_Bach_Mai_Ung_dung_c
    ong_nghe_thong_tin_tai_Khoa_kham_chua_benh_theo_ye u_cau.html, Le Viet Hung, article “Benh vien
    Bach Mai: Ung dung cong nghe thong tin tai Khoa kham chua benh theo yeu cau”, accessed on 21
    February 2012
    23
    http://hrm.vn/home/phan-mem/phan-mem-khac/179-h-thng-phn-mm-qun-ly-bnh-vin, article “He thong
    phan mem quan ly benh vien”
    24
    http://www.google.com.vn/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0CGAQ FjAA&url=htt
    p%3A%2F%2Fsvn.who-mahler.net%2Fhcicontent%2Fvietnam%2Flib%2Fexe%2Ffe tch.php%3Fmedia%3Dsession_9_baocaohethongthongtinb vbm_
    hoian_vn_.ppt&ei=myWtT5yiK8SjiAfKgOWWCQ&usg=AFQjCN ESDRqtzi3fOWKqf0Hsp6vBDCL_JA
    &sig2=V9qhCHN63REd7RCE9UfVDw
    25
    R. Kelly Rainer, Casey G. Cegielski, Introduction to Information Systems, Wiley PLUS Published, Third
    edition, chapter 1-2

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